We are proud of the high quality and craftsmanship of our jewelry and services. If you are not fully satisfied with your experience for any reason, making the necessary adjustments to correct the situation will be our utmost priority.
Normal use of jewelry will require some maintenance. For example, prongs on an engagement ring generally should be replaced every 5-10 years. Checks and cleaning by an experienced jeweler every 6 months to a year is encouraged for any item worn daily. Certain gemstones like emeralds, opals and pearls need special care. We would be more than happy to look at your jewelry and discuss proper maintenance options.
We highly recommend insuring any jewelry with a major stone or a general replacement value of $1,000 or more. Besides expanding your general homeowners policy with your current insurance company we also recommend Jewelers Mutual. Insurance appraisals are available for jewelry sold by Keith Field Goldsmith and pieces in your current collection. Contact us for a free consultation to discuss your needs.